Same-day priority support
Jump the queue with priority support and a 2-hour response time so nothing waits.
When something on your website breaks or a customer is waiting, hours feel like days. Priority support puts your requests at the front of the queue with a guaranteed fast response.
This is for businesses that cannot afford to wait — you get a direct line and a response-time commitment that keeps your business moving.
Why It Helps Your Business
A priority support queue with a 2-hour response time so nothing waits.
Get answers in hours, not days
Keep your business moving without waiting on support
How It Works
- 1
Your requests are routed to a priority support queue.
- 2
You get a guaranteed fast response during business hours.
- 3
Urgent issues are escalated to the right people immediately.
- 4
You stay informed until the issue is resolved.
Frequently Asked Questions
What is the response time?+
We commit to responding within two hours during business hours.
What counts as urgent?+
Anything affecting your website being down or customers being unable to reach you.
Is this available outside business hours?+
Business-hours priority is standard, with escalation options available.
Can my team use this too?+
Yes, your whole team can route requests through the priority channel.
More in Care
Dedicated Growth Manager
One person who knows your business, with monthly strategy calls and a quarterly review of what is working.
Content & Page Updates — Unlimited
Unlimited content and page updates every month — change a phone number, add a page, swap a photo, no extra bills.
Staff Handover Training — 1–2 Hour Session
A 1–2 hour session that teaches your team to reply, post, and manage everything themselves.
Ready to get started?
Pick a plan and we'll handle everything — from building your digital presence to keeping it growing every month.
See Pricing